Privacy Policy

At Chronicle Book Publishers, we take privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and the services we provide.

By using our website or services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website or services.

1. Who We Are

Chronicle Book Publishers is a professional self-publishing and ghostwriting company. We provide end-to-end support for authors, including:

• Ghostwriting and long-form content writing
• Editing, proofreading, and manuscript refinement
• Book cover design and illustration
• Self-publishing, formatting, and distribution
• Digital book conversion (EPUB, MOBI, PDF)
• Book marketing and promotional strategy

2. Information We Collect

We collect information to provide and improve our services, communicate with you, and deliver a better experience.

Information you give us directly

When you contact us, request a quote, or engage our services, you may share:

• Your name, email address, and phone number
• Project details, including your book concept, genre, target audience, and goals
• Manuscripts, drafts, and other content you send us for our services
• Payment information, processed securely by our third-party payment providers (we do not store your full card details)
• Any other information you choose to provide in messages or communications

Information collected automatically

When you visit our website, certain data is collected automatically:

• Your IP address, browser type, and device information
• Pages you visit, time spent on the site, and how you navigate between pages
• Referring website or search engine that brought you to us
• Cookie identifiers and similar tracking data (see Section 5 for details)

Information from third parties

If you contact us through a third-party platform such as a social media channel, or if you were referred to us, we may receive basic information related to that channel. We do not purchase personal data lists or obtain information from data brokers.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Respond to your enquiries and provide quotes and consultations
• Deliver, manage, and improve the services you engage us for
• Communicate with you about your project, updates, and support
• Process payments and maintain records for accounting and legal purposes
• Improve our website, content, and user experience
• Comply with our legal obligations and protect against fraud or misuse

We do not sell your personal information, and we will never share the confidential content of your manuscript without your permission.

4. Online Advertising and Third-Party Cookies

We may use third-party advertising and analytics services to understand how visitors engage with our content and, where permitted, to show relevant advertising. These services may use cookies and similar tracking technologies to recognise your browser when you visit other websites.

What third-party advertising partners collect

• Non-identifiable data such as browsing activity and device identifiers
• General location based on IP address
• Interaction with ads and pages, used to measure engagement

We do not pass personal details to advertising partners

We do not send your name, email address, phone number, or manuscript content to advertising partners. Any interaction with these partners is governed by their own privacy policies.

How to opt out of interest-based advertising

• Adjust your browser settings to block or delete third-party cookies
• Use browser privacy or "Do Not Track" options where available
• Use industry opt-out tools such as the Digital Advertising Alliance or Network Advertising Initiative
• Contact us to request that we limit non-essential tracking where possible

5. Cookies

Cookies are small text files placed on your device by websites you visit. We use the following categories of cookies:

Essential cookies

Required for the website to function. They enable core features such as navigation and security. These cannot be disabled without affecting site functionality.

Analytics cookies

Used by analytics services to help us understand how visitors find and use our site. This data is aggregated and helps us improve the experience.

Advertising cookies

Used by third-party advertising partners to serve relevant advertisements on other websites and to measure the effectiveness of campaigns. You can opt out of these using the options outlined in Section 4.

Functional cookies

Remember your preferences, such as language settings, to improve your experience on return visits.

6. Confidentiality of Your Creative Work

When you engage Chronicle Book Publishers, we treat your manuscripts, ideas, and creative material as strictly confidential. We do not share, publish, sell, or distribute your work in any form without your explicit written permission. Access to your material is limited to the team members directly involved in delivering your project.

7. Who We Share Your Information With

We do not sell your personal information. We share it only when necessary and only with:

• Trusted service providers who help us operate our business (such as payment processors and hosting providers), under confidentiality agreements
• Publishing platforms and distributors, when we submit your completed work for publication on your behalf
• Legal or regulatory authorities, if required by law or to protect our rights, safety, or property

We do not share your manuscript or creative work with any party not directly involved in delivering your project.

8. Data Retention

We retain your personal and project information only for as long as necessary to deliver and support your services, and as required by law. Project files and correspondence are retained for the duration of your engagement and for a reasonable period afterward, in case you return for follow-up services. You may request deletion of your data at any time, subject to any legal record-keeping obligations.

9. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss. These include encrypted data transmission, restricted internal access, and secure project file management. No method of transmission or storage is completely secure, but we take every reasonable step to protect your information.

10. Do Not Track

Some browsers offer a "Do Not Track" signal to websites. Because there is currently no industry standard for how such signals should be interpreted, our website may not respond to them uniformly. You can still manage tracking through the cookie and advertising controls described in Sections 4 and 5.

11. Your Rights

Depending on your location, you may have the following rights over your personal information:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to update inaccurate or incomplete information
• Deletion — request that we erase your personal data
• Restriction — ask us to limit how we process your information
• Portability — receive your personal data in a structured, portable format
• Objection — object to certain processing of your data for marketing or other purposes
• Opt out of interest-based advertising — see Section 4 for how to do this

To exercise any of these rights, please email us at info@chroniclebookpublishers.com. We will respond within a reasonable timeframe.

12. Children’s Privacy

Our services are designed for adults commissioning professional publishing and writing services. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information to us, please contact us immediately and we will delete it promptly.

13. Third-Party Links

Our website may include links to external publishing platforms and marketplaces where our clients’ books are available. Once you follow a link away from our site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external website you visit.

14. Changes to This Policy

We may update this Privacy Policy as our services grow or as laws evolve. When we do, we will post the revised version on our website with an updated date at the top. Continued use of our services following a change constitutes acceptance of the updated policy. We encourage you to review it periodically.

15. Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or how to exercise your rights, please get in touch: